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Raising Your Concern 

If your concern could not be resolved at the point of care, we remain committed to working with you to find a reasonable resolution in a timely manner by following a formal process.  Please complete the information below to help us improve.

What Happens Next?

An appropriate member of the Leadership Team will be designated to work with you toward a common goal of reaching a reasonable resolution to your concern.  This person will be responsible for coordinating the review of your concern and act as your ongoing point of contact.  The time needed to review a concern varies (some reviews can last several months), but you will receive regular updates throughout the process.



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Contact Us

Muskoka Algonquin Healthcare logo

Huntsville District Memorial Hospital Site
100 Frank Miller Drive, Huntsville, ON P1H 1H7
Phone: 705-789-2311
Fax: 705-789-0557 (administration)

South Muskoka Memorial Hospital Site
75 Ann Street, Bracebridge, ON P1L 2E4
Phone: 705-645-4404
Fax: 705-645-4594 (administration)

  • Staying At / Visiting MAHC
    • COVID-19 Information
    • Getting to MAHC
    • Patient Appointment Scheduling
    • Overnight Stay
    • Paying a Bill
    • Visiting
    • View All...
  • Services
    • COVID-19 Information
    • Emergency Departments
    • Cardiorespiratory
    • Chaplains
    • Clinical Nutrition
    • Complex Continuing Care
    • View All...
  • Donate / Volunteer
    • Huntsville Hospital Foundation
    • South Muskoka Hospital Foundation
    • South Muskoka Memorial Hospital Auxiliary
    • Huntsville Hospital Auxiliary
    • Patient & Family Advisory Council
  • About MAHC
    • Contact Us
    • Events and Public Meetings
    • Message from the President and CEO
    • Who We Are
    • Board of Directors
    • Careers & Volunteering
    • View All...
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