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If your concern could not be resolved at the point of care, we remain committed to working with you to find a reasonable resolution in a timely manner by following a formal process. Please complete the information below to help us improve.
An appropriate member of the Leadership Team will be designated to work with you toward a common goal of reaching a reasonable resolution to your concern. This person will be responsible for coordinating the review of your concern and act as your ongoing point of contact. The time needed to review a concern varies (some reviews can last several months), but you will receive regular updates throughout the process.
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